How to lodge your travel insurance claim
To obtain your claim form or Product Disclosure Statement, please enter you insurance brand in the web address above - for example:
www.travelclaims.com.au/greatinsurance
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| Frequently Asked Questions |
Where do I send my completed claim form and associated documentation?
Post:
Travel Insurance Claims
PO Box 162
Toowong, QLD, 4066
Email: travelclaims@mondial-assistance.com.au
Fax: + 61 7 3305 7016
How do I know how my claim is progressing?
We endeavour to process your claim within 10 working days of receipt. We will contact you if we require further information from you. We will also send you an acknowledgement letter once we receive your claim.
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